EMS - Installing New EMS Desktop Application

The EMS Desktop Application can not be used without you first being setup with a user name and password by an existing Conference and Events administrator, such as Marty Lane.
C&E can also provide the link to the EMS Desktop Application's installation file(s) and that link will provide the steps for the installation.
The IT Help Desk does not provide the link to the EMS Desktop Application installation file(s).

Click here if you instead need to instead use the EMS Web App page.

The following information is for the October 2022 upgrade to EMS which comes with an upgrade to the EMS Desktop Application as well.

If you already utilize the EMS Desktop application on your machine, the installation file for the new version should be in your Downloads folder for the October 2022 upgraded version.
If the EMSApplication.exe is not in your Downloads folder please contact Conference and Events who can provide the link for the installation file(s).

1. Go to the Windows Start menu in the lower left of your computer’s desktop screen
   
    
2. Open Windows File Explorer by typing File Explorer and clicking the Open option in the upper right:
   
    
3. Click on the Downloads folder:
   
    
4. One of the recent downloads should be EMSApplication.exe. Double click on it
   
    
5. A command prompt window will open along with the following window:
   
    
6. Enter the following in the Configuration URL field and click OK: https://letu.emscloudservice.com/desktop/
    
7. The command prompt window and configuration window will close and a splash screen for the installation will open:
   
    
8. After about a minute, the EMS Desktop App will open as shown below, based on your permissions in the EMS.  The name in the EMS title bar should include “letu_prod_ems”:
   
    
9. If the EMS Desktop application was already installed on your computer, it should now run the new version if the old icon still exists and is double-clicked, or it will add the icon for the new version:
   
    
10. Future updates to the Desktop Application should take place the first time you open the application after an update has been released.