IT KnowledgeBase : How to Format your Username on a Phone for O365 LETU Email

Created by Johnson, Ken, last modified on Jun 01, 2017

Steps to prepare for email upgrade on iPhone:

Click the Settings icon
Select Mail
Select Accounts
Select Exchange
Select Account
Click in the field to the right of “Email” and ensure this lists your full email address (i.e. JaneDoe@letu.edu and not just JaneDoe)
=> then click in the field to the right of “Username” and ensure this lists your full email address (i.e. JaneDoe@letu.edu and not just JaneDoe)
=> then click “Done” and press your home key.
=> Your phone should now be able to access the upgraded mail service.