IT Knowledge Base : Setting up Voicemail Greetings

*Before using this article, ensure that IT has assigned you an extension and a voicemail box.

Logging into Voicemail:

Navigate to voicemail.letu.edu and use your LeTourneau Username and Password to login. Then click "Messaging Assistant" to manage your Greetings and other specific settings for your voicemail box.

Personal Greetings Types:

Voicemail offers six different personal greetings that can be played to people who call you. You can elect to have a default greeting for each of those six personal greetings, or you can record your own greeting to be used for each of those six personal greetings. You can turn on as many greetings as you want, and you can specify how long you want the greetings to stay on (end date/time). Consider using the following greetings:

Standard Greeting: The standard greeting plays during business hours, or in other situations when no other greeting is enabled. By design, the standard greeting cannot be disabled, and callers will hear this greeting if no other greeting is enabled.
Closed Greeting: If you turn on the “closed” greeting, your callers will hear this greeting outside normal business hours (8-5 M-F). When it is on, the closed greeting overrides the standard greeting during non-business hours.
Alternate Greeting: Turn on this greeting for a specific time period when you want to provide information about special circumstances, such as when you are on vacation or during the summer. (For example, "I will be out of the office until .") When it is on, the alternate greeting overrides all other greetings.

Setting up Voicemail Greetings

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IT Knowledge Base : Setting up Voicemail Greetings

Logging into Voicemail:

Personal Greetings Types:

Standard Greeting: The standard greeting plays during business hours, or in other situations when no other greeting is enabled. By design, the standard greeting cannot be disabled, and callers will hear this greeting if no other greeting is enabled.

Closed Greeting: If you turn on the “closed” greeting, your callers will hear this greeting outside normal business hours (8-5 M-F). When it is on, the closed greeting overrides the standard greeting during non-business hours.

Tips for a Great Greeting

Cisco User guide for Managing Greetings

Changing Personal Greetings:

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