If issues occur, please ensure that TFTP is set up properly on the IP Phone. A detailed procedure is below.
Setting up TFTP
- VPN Shutdown
- Open the applications (gear button) on the remote office phone.
![](http://www.cisco.com/c/dam/en/us/td/i/300001-400000/370001-380000/371001-372000/371845.tif/_jcr_content/renditions/371845.jpg)
- Open the VPN menu and tun the VPN off by pressing the "off" button. You will receive a message on screen once the VPN is disabled
- Go back out to the main menu by pressing "exit"
- TFTP Setup
- Go to "Admin Settings"
- Go to "Network Setup"
- Go to "Ethernet Setup"
- Go to "IPv4 Setup"
- Scroll down to number 8 or "Alternate TFTP"
- Press the "On" Button
- On line 9 or "TFTP Server 1" click on the center button of the Navigation Ring and enter "10.203.32.210" ("." indicates right arrow)
- If prompted with a warning press continue
- On line 10 or "TFTP Server 2" click on the center button of the Navigation Ring and enter "10.203.32.200" ("." indicates right arrow)
- If prompted with a warning press continue
- Press "Apply"
- Press "Exit"
- VPN Enable
- Go back to VPN settings and turn it back on.
- When you receive the "VPN enabled" message click exit until you are back to your phones home screen
- Finishing the Setup
- The phone should register and the TFTP server should be enabled after completing the above steps
- If the phone continues to reside on the blue registering page, unplug it and plug it back in.