Multi-factor Authenticator (MFA) Reset

Request a reset of your MFA authenticator device association.

Basic Information

Here's where you can let us know about your request or incident. Provide as many details as possible. Fields marked with an * are required.
Title
A short description to explain the nature of a ticket.
Multi-factor Authenticator (MFA) Reset
The LetNet account username. This takes the form of username@letu.edu.
All students, employees, and associates of LETU are assigned a unique ID Number.
Please provide your phone number for verification purposes.
The full details of your service request or incident report, including circumstances or other useful information. Be specific. Include the reason for the MFA reset.
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Attach any helpful or required files here.
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Let us know your preferred method of initial contact.

Priority

Help us understand how many people this affects and how quickly a solution is needed.
This describes the number of people that this request or incident affects.
This describes the importance of this request or incident and how quickly it needs attention.

Other Fields

Your name
Verification Code