Alexa for Business Configurations

• Shared Device, one that is configured in Alexa for Business, used in a shared physical space for room control
• Non-Shared Device not configured in A4B, used primarily as a consumer device

A Shared Alexa

• Can only be setup in A4B using the Device Setup Tool
• Can be configured to be in a A4B Room
• Will connect to a calendar through a membership and setup in an A4B room
• Won’t connect to a voice profile for calendar or voice support
• Many of the personalized non-shared Alexa device capabilities appear to work (see below), however, not completely
  • Allows you to add things to lists but you can’t delete them
  • Allows you to play flash briefings but you can’t personalize them, it just plays the default setup for an Alexa
  • Allows you to order things, but can’t do voice ordering because you can’t connect to a Prime Account
  • Any A4B added skill that relies on personalization won’t work, for example Coinbase
• Allows outbound calling but only via the room calendar sync or by spelling out the number
• Allows skills to be used but only through the A4B configuration

A Non-Shared Alexa Device

• Basically a device you would use at home
• Setup through the standard Alexa app
• Not controllable by an organization, must go to the user that setup the device to manage anything about the non-shared device
• A person that setup a non-shared Alexa Device can also link their personal accounts to an A4B user (see below)
• If an A4B user is linked to an account, the user will have access to the organizations private skills to setup on their non-shared Alexa Device
• All standard Alexa capabilities are available

A4B Users

• You can setup users in A4B
• You invite those users and they can link their Alexa personal accounts
• Currently, the only benefit is to give the user and their personal, non-shared Alexa’s access to the organizations private skills