Student is Unable to See the "Accept Submission - Save" Button in Turnitin

Symptoms

The student is unable to see the "Accept Submission - Save" button and the bottom of the window appears to be cut off.

Example picture:

 

Work Around

Have the student zoom their browser out until Turnitin renders properly.

Alternatively, the instructor can choose the load this tool in a new tab option in the Canvas settings for the assignment.

 

Cause

Turnitin appears to not reserve enough space for the submission window to render properly and is squeezed when there is a large amount of instruction above it.

 

Status

Fix did not work contacting support.

Details

Article ID: 121753
Created
Fri 12/4/20 9:28 AM
Modified
Thu 5/6/21 12:30 PM