Mobile Device Support

phone smartphone mobile device

IT KnowledgeBase : Mobile Device Support

Created by Johnson, Ken, last modified on Nov 14, 2016

Support for the following issues is available by contacting the LETU IT Help Desk for personal or LETU-owned mobile devices (cell phones, tablets, etc).

Configuring LETU wireless settings
Configuring LETU email/contact sync
Using a LETU web service (such as Canvas) on a mobile device
Installing or using an LETU-supported app (e.g. LETU Buzz)

Individuals are responsible for support of all other issues on personal or LETU-owned mobile devices including sync/backup of media (photos, video and music), use/sync of non-LETU apps and settings, migration of non-LETU settings/apps/data to new devices, and other issues not detailed above.

Tips

Contacts: We recommend that all cell phone users use a sync service such as LETU Email, Google Contacts, iCloud or a similar service to sync Contacts to a cloud-based service. This avoids the potential loss of contacts when a device is lost or damaged.
LETU support for contact sync is limited to assisting with configuring a device to sync any contacts stored in LETU Email.

Cloud Storage Options:

Apple Users: If you use iCloud you receive 5GB of storage for free. If you sync your photos or videos to iCloud and have more than 5GB of content you will need to either:

Purchase upgraded iCloud storage.
More details about available iCloud storage plans is available at https://support.apple.com/en-us/HT201238
Install Microsoft OneDrive
Configure OneDrive to Sync your Photos

Android Users: You may use an external service such as OneDrive to sync content.

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Results:

31 rates

Space	Content Title	Rates
itkb	Mobile Device Support	31
itkb	Connecting with Android	19
itkb	Connecting Your Device to Email	19
itkb	Lime Survey	18
itkb	Connecting with Windows 7	16
itkb	Connecting my gaming console to the internet	16
itkb	Connecting with iOS	13

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Mobile Device Support

IT KnowledgeBase : Mobile Device Support

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