Connecting to Starfish from Canvas using Google Chrome

Issue:  The iframe for Starfish inside of Canvas is not working on the latest version of Google Chrome. Specifically it seems to indicate it is denying the request to authenticate through the microsoft SSO. 


To use the Starfish link via Canvas when in Google Chrome, you need to “allow all cookies” on Google Chrome to have Starfish and some other 3rd party tools work properly. Follow the outlined steps or visit the Chrome guide.

  1. On your computer, open Chrome.
  2. At the top right, click More (the three dots) then > Settings (the gear).
  3. Under “Privacy and security,” click Cookies and other site data.
  4. Select an option: Allow all cookies.

You may opt to use other browsers such as Firefox, MS Edge, or Brave which have been tested and resolve this issue as well.

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Article ID: 155084
Thu 4/20/23 10:43 AM
Thu 4/20/23 10:43 AM