The File is Not an Outlook Data File

This error pops up sometimes when new faculty/staff attempt to open outlook for the first time on school computers.

Step-by-step guide to fix:

  1. Open Control Panel
  2. Open Mail (Microsoft Outlook)
  3. Click Show Profiles
  4. Remove the faculty/staff member's profile
  5. Re-add the profile with the same name
  6. Apply and open outlook


Article ID: 122017
Fri 12/4/20 12:53 PM
Wed 1/6/21 9:08 AM