If you are using (or thinking of using) LockDown Browser and Respondus Monitor for remote exams, these resources will be helpful:
1) Rapid Rollout Guide for Instructors – Here is the essential information for using Respondus Monitor with online exams: web.respondus.com/rapid-rollout-instructors/
2) Frequent Training Webinars with Live Q&A – These free, 45-minute trainings are the best way for instructors to learn how to use Respondus Monitor for online proctoring. Each session is followed by an extended Q/A period where questions are answered live. Register: web.respondus.com/webinars/
3) Practice Quiz – Require students to take a practice quiz with Respondus Monitor to ensure their computer, webcam and internet are working properly. Allow more than one attempt on the quiz, so students can try it whenever their device or networking environment changes.
4) 24/7 Live Chat – Remember, students can access built-in troubleshooting and live chat from within Respondus Monitor if they encounter a technical problem. You can find more resources for students, including how to access Live Chat, here: web.respondus.com/student-help/