Welcome to LeTourneau University! In order to familiarize you to IT systems and processes, we have created a video to introduce you to them and hopefully answer some questions you may have:
As the video mentions, you can contact IT by calling ext. 3500 or submit a ticket through this ServiceDesk site using any of the Services you find here. Use the Search bar in the upper right corner to browse for any services you may need assistance with.
Once again, welcome to LeTourneau!
Sites referenced in video:
IT ServiceDesk: servicedesk.letu.edu
Information Technology webpage: www.letu.edu/it
Includes link to signing up for Emergency Campus Communication System (ECCS)
Forms and Publications: www.letu.edu/offices/forms.html
How to Contact IT: https://servicedesk.letu.edu/TDClient/2460/Portal/KB/ArticleDet?ID=116833
Wireless Connection Instructions: https://servicedesk.letu.edu/TDClient/2460/Portal/KB/ArticleDet?ID=122066
Multi-Factor Authentication Information: https://servicedesk.letu.edu/TDClient/2460/Portal/KB/ArticleDet?ID=119670
Webmail: mail.letu.edu
Customize your phone: phones.letu.edu/ucmuser
Setup voicemail: voicemail.letu.edu/ciscopca
Microsoft Office 365: o365.letu.edu
Reporting Services: sql-report.letnet.net/reports
myLETU: my.letu.edu
Technology Discounts: www.letu.edu/offices/administration-finance/it/offers.html