Overview:
Once you have been added to LimeSurvey by an administrator you will receive an email to setup your account.
This article will help guide you through the process of your first time account setup.
Note: We have transitioned our Limesurvey instance to be hosted in the cloud, therefore support tickets should be sent to support@limesurvey.org
Invitation Email:
The invitation will be from LETU Support (noreply@limesurvey.org)
The new site is: https://surveys.letu.edu
The new Admin Site is: https://surveys.letu.edu
The email you receive should say “User registration at ‘LeTourneau University Surveys”
The body of the email should look something like this:
Please click the link to set your initial password.
Password Requirements
- At least 1 number
- At least one Upper case character
- Minimum length of 12 characters
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Setting Up Your New LETU Limesurvey Account:
Set your initial password. You may use the suggested password if you wish by copying it and pasting it into both boxes.
It will not use the 'Random Password' unless you enter it into the boxes.
Then click ‘Save’
You will then be prompted to setup 2FA (2 Factor Authentication also known as MFA or Multi-Factor Authentication)
Click ‘Activate 2FA Now’
Important!! - You MUST setup 2FA at this step or your account will be disabled within the next few days. 2FA is required by federal regulation
Setup 2FA
You will be prompted to get out your Authenticator app to scan the QR Code
Set ‘Two-Factor Authentication Method’ at the top to 'Google Authenticator' no matter which authenticator app you are using
Most employees at LETU will already have MS Authenticator that can work for this purpose.
Any MFA app (like MS Authenticator) should work but Aegis is common on android and Ravio OTP on iOS.
IMPORTANT! PLEASE READ
Next you will be logged in
This message will displayed.
DO NOT CLICK EITHER LINK
This is simply the setting screen for 2FA.
Instead click on 'Surveys' at the top of the screen.
If you are seeing this screen it means you are done.
Next Log in
Next time you login to Limesurvey Admin you will need to enter your
- Username (all lowercase)
- Password
- 6 Digit Code from your Authenticator app
You will not be prompted for the code
To View the Code:
- Open MS Authenticator
- Locate the entry, it will most likely be called something like 'LimeSurvey - User ID
- Tap on the entry to view the 6 codes
- Note the codes change with the countdown on the left. They countdown from 30 seconds