WIFI connect your Cisco Phone

These instructions will guide you through connecting your Cisco 8861 or 8865 phone to a WIFI network.


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Step-by-step instructions:

  1. Disconnect Ethernet Power: Unplug the Ethernet cable from the phone if one is present.
  2. Connect Power: Connect the phone to its wall power adapter. 
  3. Access Settings: Press the Information and settings button (the gear icon) on the phone. 
  4. Go to Wi-Fi Configuration:
    • Navigate to Network Configuration. 
    • Select Wi-Fi configuration. 
  5. Scan for Networks:
    • Tap Scan to get a list of available Wi-Fi networks (SSIDs). 
  6. Select Network and Enter Password:
    • From the list, select the Wi-Fi network you want to connect to. 
    • Enter the network's password when prompted. 
  7. Connect: Press Connect to join the Wi-Fi network. 

 

Important Considerations:

  • Power Source:

    The Wi-Fi radio only functions when the phone is powered by the wall adapter, not by Power over Ethernet (PoE). 

  • Stable Connection:

    For a stable connection, ensure the Wi-Fi signal strength shows at least three bars on the phone's screen. 

  • Network Requirements:

    You cannot join networks that require a sign-in via a landing page. 

  • Single Network Memory:

    The phone typically only remembers one network at a time. Changing networks will require re-entering the password.