Request Remote Office Setup

Purpose

Use this service to request resources for a remote office. 

Details

Definition of a Remote Office

A remote office occurs when an employee's position requires them to do their work from a fixed, off-campus location but also requires them to have access to resources that are normally only accessible on-campus.

Requirements for a Remote Offices

• On-campus phones are not permitted to be moved off-campus.
• Desktops and laptops must be approved and configured by Information Technology before being used in a remote office environment.
• The following hardware and services:
  • LETU IP Phone w/camera
  • LETU desktop/laptop
  • LETU webcam
  • LETU Gigabit PoE network switch+cabling
  • Microsoft Teams
  • Broadband Internet Connection (10Mbps down, 1Mbps minimum)

Process

To ensure a reliable remote office deployment, the following information is required:

• The name of the employee
• The date that the remote office is planned to be operational
• The name of the employee's Internet provider
• The results of a speed test from www.speedtest.net
• The physical address of the remote office or location where equipment should be shipped
• A list of resources the employee will need at their remote office and whether new devices need purchased
• Appropriate budget number

Service Level Agreement

Due to hardware acquisition times, we recommend that you request resources at least 8 weeks in advance of when you need the remote office up and running. Supply shortages can increase the amount of advance time required to fulfill the request.

Costs