Returner Tracking Tool: Report an issue

Purpose

Returner Tracker Tool is designed for various staff members to follow up with students to find out the likelihood that they will be returning the following semester.  When reporting an issue, describe, in as much detail, the exact nature of your issue and include the IDs of students that have incorrect data and screenshots when applicable.

Details

Possible issues can included (but are not limited to):

  • Data incorrectly displaying in Student Success System
  • Students assigned to the incorrect advisor in Student Success System

Service Level Agreement

None

Costs

There is no cost associated with this incident.