Purpose
Staff can use this service to report an issue accessing or utilizing DualEnroll.com, the cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Details
Possible issues can included (but are not limited to):
- Courses show as available to register that should not be open
- Courses are missing that should be able to be registered for
- Course sections are not limited to just the school it should be limited to
- Students are unable to imported from DualEnroll.com to JX SEM
- Students are not registered in CX for the courses they selected in DualEnroll.com
Service Level Agreement
None
Costs
There is no cost associated with this incident.