DualEnroll.com (for staff): Report an issue

Purpose

Staff can use this service to report an issue accessing or utilizing DualEnroll.com, the cloud hosted application that allows dual credit students to apply to LETU and register for courses.

Details

Possible issues can included (but are not limited to):

  • Courses show as available to register that should not be open
  • Courses are missing that should be able to be registered for
  • Course sections are not limited to just the school it should be limited to
  • Students are unable to imported from DualEnroll.com to JX SEM
  • Students are not registered in CX for the courses they selected in DualEnroll.com

Service Level Agreement

None

Costs

There is no cost associated with this incident.

 
Report issue

Details

Service ID: 48137
Created
Tue 1/5/21 2:34 PM
Modified
Mon 1/11/21 10:28 AM