JX SEM: Report an issue with acceptance emails

Tags email JX-SEM

Purpose

Staff in the Enrollment Services office can use this service to report an issue with the auto-generated emails that are sent out after a student is accepted to LeTourneau University.

Details

Possible issues can included (but are not limited to):

  • Student failing to receive the automated acceptance email after being accepted
  • Academic Advisor failing to receive a copy of the automated acceptance email after the student has been accepted 

Service Level Agreement

None.

Costs

There is no cost associated with this incident.