Duplicate IDs Merge Request

Purpose

Staff can use this service to request that two or more previously identified CX IDs be merged to one primary ID.

Details

On the accompanying form, please make sure that you identify which ID is primary (i.e. which one should remain) and which is secondary (i.e. which one will no longer be valid).

NOTE: Under certain circumstances IT may need to chose the secondary as the primary depending on the data that is attached to it, but this will be clearly communicated before the merge is performed.

Service Level Agreement

None

Costs

There is no cost associated with this incident.

 
Request merge

Details

Service ID: 48185
Created
Wed 1/6/21 8:49 PM
Modified
Mon 1/11/21 10:28 AM