myLETU: Report an issue

Purpose

myLETU is used by the entire LETU constituency, for everything from course registration to grade entry to financial aid and student accounts interaction.  When reporting an issue, describe, in as much detail, the exact nature of your issue and include IDs of the students and screenshots when applicable.

Details

Possible issues can included (but are not limited to):

  • Students unable to log in to myLETU
  • Students having an issue registering for a course(s)
  • Students having an issue paying tuition deposit or housing fee
  • Students having an issue with the registration checklist
  • Staff having an issue with the Course Efficiency System
  • Faculty/Staff are missing advissees in their roster
  • Faculty are  unable to enter grades

Service Level Agreement

None.

Costs

There is no cost associated with this incident.