Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Request access to Colleague Financial Self-Service roles on behalf of a user.
Request a copy from a previous or current course to another course within Canvas.
Request a resolution of a problem or a change in an online course.
Report an issue accessing or utilizing eBridge, the cloud document storage solution.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Request department Greetings and Call Tree setup within the LETU's voicemail system
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Report an issue accessing or utilizing Nelnet, the cloud-based system for tuition payments and payment plans (for traditional students).
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.
Report an issue accessing or utilizing JX SEM, the web application for managing applicants through the inquiring and enrollment process.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue with accessing or utilizing the UPD software, ReportExec.
ECCS is a system with which emergency emails or text messages can be sent to students or faculty and staff.
Request the manual creation of a LetNet account for special-use purposes.
Request modification to an existing report in Reporting Services