Popular Services

Request a copy from a previous or current course to another course within Canvas.


For general account access issues including forgotten passwords or help with MFA (2-factor).


Request a merge for two or more course secions in Canvas.


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Request an extension to the end date of a course you have given a student an incomplete in.


Request the addition or removal of permissions from a LetNet account.


Links and information on how to obtain Canvas support.


Request access to CX


Get help with Copyleaks Issues


Request the manual creation of a LetNet account for special-use purposes.


Request the creation of a sandbox course for an instructor


Request that an individual with multiple with multiple CX IDs have their various IDs merged.


Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.


Only use this service if you have been directed to do so by someone in IT.


Submit a photo to be used in your user profile in my.letu.edu and O365.


Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.


DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.


Report an issue with accessing or utilizing Dynamic Forms.


Raiser's Edge is fundraising software used primarily in the Development office.


Request a new SharePoint site for a department or other official organization.


Report an issue accessing or utilizing LUSA, a web-based registration scheduling assistant.


Report an issue with either an incoming student or an academic advisor failing to receive an expected acceptance email.


Request a one-time report or a new permanent report that can be run on demand or on a schedule.


Request a resolution of a problem or a change in an online course.