Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request access to the Chapel Administrative System
Request access to Colleague Financial Self-Service roles on behalf of a user.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Report an issue with accessing or utilizing EMS (Event Management System).
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Raiser's Edge is fundraising software used primarily in the Development office.
Only use this service if you have been directed to do so by someone in IT.
Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester
Request a resolution of a problem or a change in an online course.
Request a copy from a previous or current course to another course within Canvas.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Request modification to persona for accessing information in Colleague UI.
Report an issue accessing or utilizing LimeSurvey, a survey tool used to gather information from specific populations.
Purchase a desk phone for an office, conference room, or public area.
Report an issue with the automated Slingshot data import process, which pulls financial data from Slingshot on bookstore transactions.