Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Request a copy from a previous or current course to another course within Canvas.
Report an issue accessing or utilizing StarRez, the web application for managing student housing.
Request modification to persona for accessing information in Colleague UI.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Acalog is a cloud-based service for accessing the student academic catalog.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Request a configuration change in LETU's door access control system
Report an issue accessing or utilizing eBridge, the cloud document storage solution.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue with accessing or utilizing EMS (Event Management System).
Only use this service if you have been directed to do so by someone in IT.
Request access to the management side of StarRez for a new Student Life employee.
Report an issue accessing or utilizing Formstack, a cloud-hosted form and application service currently used primarily for enrollment applications.
Report an issue accessing or utilizing StarRez, the web application for managing student housing.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Request a resolution of a problem or a change in an online course.
Request an extension to the end date of a course you have given a student an incomplete in.
Request a new SharePoint site for a department or other official organization.
Report an issue with the automated Talon data import process, which pulls financial data from the ETA flight program.
Request modification to an existing report in Reporting Services