Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Links and information on how to obtain Canvas support.


Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester


Only use this service if you have been directed to do so by someone in IT.


Request a merge for two or more course secions in Canvas.


Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.


Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.


Report a network-based or data security issue.


Request access to the grades and schedules of certain populations of students


Report an issue accessing or utilizing the LETU Buzz app, LETU's branded version of the student communication application, Oohlala.


Get help with Respondus Lockdown Browser issues.


Request a new SharePoint site for a department or other official organization.


Request the creation of a sandbox course for an instructor


Request access to Colleague UI


Request modification to an existing report in Reporting Services


Request ability to elevate to admin privileges on LETU computer.


Request access to the management side of StarRez for a new Student Life employee.


Request access to specific organizations in Dynamic Forms.


**For testing use only. Do not use unless otherwise directed to.**


Use this service to get help with Panopto issues.


ECCS is a system with which emergency emails or text messages can be sent to students or faculty and staff.


Request the addition or removal of permissions from a LetNet account.


Report an issue accessing or utilizing Nelnet, the cloud-based system for tuition payments and payment plans (for traditional students).