Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Only use this service if you have been directed to do so by someone in IT.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester
Report an issue with accessing or utilizing EMS (Event Management System).
If you're a graduating senior, you can use this service to request forwarding for your LETU email address.
Request a copy from a previous or current course to another course within Canvas.
Request a consultation session with an IT staff member for assistance with a Dynamic Forms.
Request a Dynamic Form to be added to the automated upload process to eBridge
Request a modification to a form that is live/already submissions.
**For testing use only. Do not use unless otherwise directed to.**
Request modification to an existing report in Reporting Services
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Report an issue accessing or utilizing Nelnet, the cloud-based system for tuition payments and payment plans (for traditional students).