Request the addition or removal of permissions from a LetNet account.
Request help with select network, account and server services.
Request help with or report any issues with lab or classroom technology.
Request help or report any issues with university supported office computer.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Request a reset of your MFA authenticator device association.
Report an issue with software, or the license implementation of a software package already deployed on campus.
Request a purchase of university supported office equipment.
If you're a graduating senior, you can use this service to request forwarding for your LETU email address.
Requesting the installation/renewal of software on LETU owned computers.
Request the manual creation of a LetNet account for special-use purposes.
Links and information on how to obtain Canvas support.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
For new students having trouble accessing their LETU account.
Microsoft O365 desktop licensing is available for an annual subscription fee.
Request a new virtual server.
Request access to reports or directories in Reporting Services
Request access to tabs in the Student Data Tool.
Report an issue accessing or utilizing Cognos Web/Cognos Analytics, the web-based database reporting tool.
Request a resolution of a problem or a change in an online course.
Request the activation of an existing network port.
Request a Desk Phone configuration change.
Request help with accessing, using, or installing a printer.