Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request a modification to a form that is live/already submissions.
Request a Dynamic Form to be added to the automated upload process to eBridge
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Request the manual creation of a LetNet account for special-use purposes.
Report an issue with accessing or utilizing Dynamic Forms.
Request access to specific organizations in Dynamic Forms.
Report an issue with the automated Talon data import process, which pulls financial data from the ETA flight program.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester
Report a network-based or data security issue.
Report an issue with accessing or utilizing EMS (Event Management System).
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.
Report an issue accessing or utilizing StarRez, the web application for managing student housing.
Report an issue accessing or utilizing Cognos Web/Cognos Analytics, the web-based database reporting tool.
Request a copy from a previous or current course to another course within Canvas.
Report an issue accessing or utilizing eBridge, the cloud document storage solution.