Popular Services
Primary service to ask for help with LETU technology or software.
Request the addition or removal of permissions from a LetNet account.
Ask a question about or request to purchase technology.
Request help with select network, account and server services.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
If you're a graduating senior, you can use this service to request forwarding for your LETU email address.
Request a change in a LetNet username, first, middle, or last name, or other account attributes.
Report a network-based or data security issue.
Request the activation of an existing network port.
Only use this service if you have been directed to do so by someone in IT.
Request analysis of incoming or outgoing email.
Request a copy from a previous or current course to another course within Canvas.
Request a manual password reset for a LetNet account.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Purchase New Service or Upgrade cell phone, MIFI, or cellular device
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.
Report an issue with either an incoming student or an academic advisor failing to receive an expected acceptance email.