Popular Services
Primary service to ask for help with LETU technology or software.
Ask a question about or request to purchase technology.
Request help with select network, account and server services.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request the manual creation of a LetNet account for special-use purposes.
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Request a change in a LetNet username, first, middle, or last name, or other account attributes.
Submit a photo to be used in your user profile in my.letu.edu and O365.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request a Desk Phone configuration change.
Request a new SharePoint site for a department or other official organization.
Request a manual password reset for a LetNet account.
Only use this service if you have been directed to do so by someone in IT.
For general account access issues including forgotten passwords or help with MFA (2-factor).
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
If you're a graduating senior, you can use this service to request forwarding for your LETU email address.