Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Only use this service if you have been directed to do so by someone in IT.


Request a calling code in order to make international calls.


Request a copy from a previous or current course to another course within Canvas.


CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.


DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.


Request the creation of a sandbox course for an instructor


Use this service to get help with Panopto issues.


Request the addition or removal of permissions from a LetNet account.


Request a merge for two or more course secions in Canvas.


Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.


Report an issue accessing or utilizing Cognos Web/Cognos Analytics, the web-based database reporting tool.


Request a modification to a form that is live/already submissions.


Report an issue with the automated Talon data import process, which pulls financial data from the ETA flight program.


Purchase a desk phone for an office, conference room, or public area.


Get help with Copyleaks Issues


Request department Greetings and Call Tree setup within the LETU's voicemail system


Report an issue with accessing or utilizing Dynamic Forms.


Acalog is a cloud-based service for accessing the student academic catalog.


Request a resolution of a problem or a change in an online course.


Report an issue accessing or utilizing BuzzCare, LETU's branded version of TimelyMD, a tele-doctoring service for students.


Request modification to persona for accessing information in Colleague UI.