Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Report an issue accessing or utilizing StarRez, the web application for managing student housing.
Only use this service if you have been directed to do so by someone in IT.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Request the manual creation of a LetNet account for special-use purposes.
Request a resolution of a problem or a change in an online course.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Request access to the management side of StarRez for a new Student Life employee.
Acalog is a cloud-based service for accessing the student academic catalog.
Report an issue accessing or utilizing StarRez, the web application for managing student housing.
Request a copy from a previous or current course to another course within Canvas.
Report an issue accessing or utilizing eBridge, the cloud document storage solution.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Report an issue accessing or utilizing Formstack, a cloud-hosted form and application service currently used primarily for enrollment applications.
Request modification to persona for accessing information in Colleague UI.
Request an extension to the end date of a course you have given a student an incomplete in.
Remove a university wireless phone or number.
Request a new SharePoint site for a department or other official organization.
Request a consultation session with an IT staff member for assistance with a Dynamic Forms.
Request modification to an existing report in Reporting Services