Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Request a copy from a previous or current course to another course within Canvas.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request the addition or removal of permissions from a LetNet account.
Request access to Colleague Financial Self-Service roles on behalf of a user.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request a resolution of a problem or a change in an online course.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Request access to the management side of StarRez for a new Student Life employee.
Report an issue with accessing or utilizing the UPD software, ReportExec.
Report an issue accessing or utilizing JX SEM, the web application for managing applicants through the inquiring and enrollment process.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Request an extension to the end date of a course you have given a student an incomplete in.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Request a consultation session with an IT staff member for assistance with a Dynamic Forms.
Remove a university wireless phone or number.
Request the manual creation of a LetNet account for special-use purposes.
Request access to specific organizations in Dynamic Forms.