Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Request a resolution of a problem or a change in an online course.
Request access to Colleague Financial Self-Service roles on behalf of a user.
Request a copy from a previous or current course to another course within Canvas.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Request department Greetings and Call Tree setup within the LETU's voicemail system
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing Nelnet, the cloud-based system for tuition payments and payment plans (for traditional students).
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.
Report an issue accessing or utilizing JX SEM, the web application for managing applicants through the inquiring and enrollment process.
Report an issue with accessing or utilizing the UPD software, ReportExec.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Request modification to an existing report in Reporting Services
Request a modification to a form that is live/already submissions.
Remove a university wireless phone or number.