Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Request a copy from a previous or current course to another course within Canvas.
Request a resolution of a problem or a change in an online course.
Request access to Colleague Financial Self-Service roles on behalf of a user.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Request department Greetings and Call Tree setup within the LETU's voicemail system
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing Nelnet, the cloud-based system for tuition payments and payment plans (for traditional students).
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing JX SEM, the web application for managing applicants through the inquiring and enrollment process.
Report an issue with accessing or utilizing the UPD software, ReportExec.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Remove a university wireless phone or number.
Request access to specific organizations in Dynamic Forms.