Popular Services
Primary service to ask for help with LETU technology or software.
Request help with select network, account and server services.
Ask a question about or request to purchase technology.
Request the addition or removal of permissions from a LetNet account.
Request a copy from a previous or current course to another course within Canvas.
Only use this service if you have been directed to do so by someone in IT.
Request a change in a LetNet username, first, middle, or last name, or other account attributes.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request a Desk Phone configuration change.
Submit a photo to be used in your user profile in my.letu.edu and O365.
Request the activation of an existing network port.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Request a resolution of a problem or a change in an online course.
Report an issue accessing or utilizing JX SEM, the web application for managing applicants through the inquiring and enrollment process.
Request modification to persona for accessing information in Colleague UI.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.