Popular Services
For general account access issues including forgotten passwords or help with MFA (2-factor).
Request a copy from a previous or current course to another course within Canvas.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Only use this service if you have been directed to do so by someone in IT.
Request access to Colleague Financial Self-Service roles on behalf of a user.
Acalog is a cloud-based service for accessing the student academic catalog.
Request a resolution of a problem or a change in an online course.
Report an issue with the automated Slingshot data import process, which pulls financial data from Slingshot on bookstore transactions.
Request the addition or removal of permissions from a LetNet account.
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester
Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.
Request an extension to the end date of a course you have given a student an incomplete in.
Request a consultation session with an IT staff member for assistance with a Dynamic Forms.
Request the manual creation of a LetNet account for special-use purposes.
Request a calling code in order to make international calls.
Request the disabling of one network port and the activation of another within the same building.
Request ability to elevate to admin privileges on LETU computer.
Request modification to persona for accessing information in Colleague UI.