Popular Services
Request a copy from a previous or current course to another course within Canvas.
Request help with select network, account and server services.
Request a change in a LetNet username, first, middle, or last name, or other account attributes.
Request the addition or removal of permissions from a LetNet account.
Request the manual creation of a LetNet account for special-use purposes.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
For general account access issues including forgotten passwords or help with MFA (2-factor).
Only use this service if you have been directed to do so by someone in IT.
Request the activation of an existing network port.
Request a resolution of a problem or a change in an online course.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Purchase a desk phone for an office, conference room, or public area.
Request a modification to a form that is live/already submissions.
Request a manual password reset for a LetNet account.
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Purchase New Service or Upgrade cell phone, MIFI, or cellular device
Request a one-time report or a new permanent report that can be run on demand or on a schedule.
Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.
Request access to Colleague Financial Self-Service roles on behalf of a user.
Report an issue accessing or utilizing Formstack, a cloud-hosted form and application service currently used primarily for enrollment applications.
Request a new SharePoint site for a department or other official organization.