Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


Request access to Colleague UI


Request the addition or removal of permissions from a LetNet account.


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Get help with Copyleaks Issues


Request the manual creation of a LetNet account for special-use purposes.


Rent equipment from IT.


Request modification to persona for accessing information in Colleague UI.


Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester


CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.


Request access to Colleague Financial Self-Service roles on behalf of a user.


Purchase a desk phone for an office, conference room, or public area.


Links and information on how to obtain Canvas support.


Request that an individual with multiple with multiple CX IDs have their various IDs merged.


Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.


Report an issue with accessing or utilizing EMS (Event Management System).


Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.


Request access to JX SEM


Request a one-time report or a new permanent report that can be run on demand or on a schedule.


Only use this service if you have been directed to do so by someone in IT.


Request a copy from a previous or current course to another course within Canvas.


Use this service to get help with Panopto issues.


Raiser's Edge is fundraising software used primarily in the Development office.


Request access to the Chapel Administrative System


Report an issue accessing or utilizing LimeSurvey, a survey tool used to gather information from specific populations.