Popular Services
Primary service to ask for help with LETU technology or software.
Request help with select network, account and server services.
Ask a question about or request to purchase technology.
Request analysis of incoming or outgoing email.
Request the addition or removal of permissions from a LetNet account.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request a Desk Phone configuration change.
For general account access issues including forgotten passwords or help with MFA (2-factor).
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Submit a photo to be used in your user profile in my.letu.edu and O365.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.
Request a modification to a form that is live/already submissions.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Request a manual password reset for a LetNet account.
Report an issue with accessing or utilizing Dynamic Forms.
Purchase New Service or Upgrade cell phone, MIFI, or cellular device
Request modification to an existing report in Reporting Services
Request the disabling of one network port and the activation of another within the same building.
Report a network-based or data security issue.
Only use this service if you have been directed to do so by someone in IT.
Request ability to elevate to admin privileges on LETU computer.
Request a new SharePoint site for a department or other official organization.
Request the manual creation of a LetNet account for special-use purposes.