Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.


Only use this service if you have been directed to do so by someone in IT.


Request a copy from a previous or current course to another course within Canvas.


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Request a resolution of a problem or a change in an online course.


Request the manual creation of a LetNet account for special-use purposes.


Get help with Respondus Quiz Builder Issues


Use this service to get help with Panopto issues.


Report an issue accessing or utilizing StarRez, the web application for managing student housing.


Request a merge for two or more course secions in Canvas.


Report an issue accessing or utilizing eBridge, the cloud document storage solution.


Report an issue accessing or utilizing Formstack, a cloud-hosted form and application service currently used primarily for enrollment applications.


Request a one-time report or a new permanent report that can be run on demand or on a schedule.


Report a network-based or data security issue.


Request access to the LimeSurvey system and/or specific surveys in LimeSurvey.


Remove a university wireless phone or number.


Get help with Copyleaks Issues


Request a new SharePoint site for a department or other official organization.


Request access to Colleague UI


Get help with Respondus Lockdown Browser issues.


Request an extension to the end date of a course you have given a student an incomplete in.


Request modification to an existing report in Reporting Services


Request a consultation session with an IT staff member for assistance with a Dynamic Forms.