Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Links and information on how to obtain Canvas support.


Only use this service if you have been directed to do so by someone in IT.


Report an issue accessing or utilizing the Chapel Attendance System, used to inform students and advisors on the students' chapel attendance and SFCs (Spiritual Formation Credits) each semester


Request a merge for two or more course secions in Canvas.


Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.


Request that an individual with multiple with multiple CX IDs have their various IDs merged.


Report an issue with accessing or utilizing EMS (Event Management System).


Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.


Get help with Respondus Lockdown Browser issues.


Report a network-based or data security issue.


If you're a graduating senior, you can use this service to request forwarding for your LETU email address.


Report an issue accessing or utilizing the LETU Buzz app, LETU's branded version of the student communication application, Oohlala.


Request access to the grades and schedules of certain populations of students


Request a copy from a previous or current course to another course within Canvas.


Request the creation of a sandbox course for an instructor


Request a Dynamic Form to be added to the automated upload process to eBridge


Request access to the management side of StarRez for a new Student Life employee.


Request access to Colleague UI


Request ability to elevate to admin privileges on LETU computer.


Request modification to an existing report in Reporting Services


**For testing use only. Do not use unless otherwise directed to.**


Use this service to get help with Panopto issues.


ECCS is a system with which emergency emails or text messages can be sent to students or faculty and staff.