Popular Services

For general account access issues including forgotten passwords or help with MFA (2-factor).


Only use this service if you have been directed to do so by someone in IT.


Links and information on how to obtain Canvas support for issues not addressed in specific requests below.


Links and information on how to obtain Canvas support.


Request a copy from a previous or current course to another course within Canvas.


Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.


Request the addition or removal of permissions from a LetNet account.


DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.


Request a resolution of a problem or a change in an online course.


Get help with Respondus Lockdown Browser issues.


**For testing use only. Do not use unless otherwise directed to.**


Request the creation of a sandbox course for an instructor


Request the manual creation of a LetNet account for special-use purposes.


Request modification to persona for accessing information in Colleague UI.


Use this service to get help with Panopto issues.


Request access to CX


Get help with Respondus Lockdown Browser issues.


Request access to the management side of StarRez for a new Student Life employee.


Request a one-time report or a new permanent report that can be run on demand or on a schedule.


Report an issue with the CBORD system or data stored there.


Request a consultation session with an IT staff member for assistance with a Dynamic Forms.


Request access to Colleague Financial Self-Service roles on behalf of a user.


Request access to specific organizations in Dynamic Forms.


Report an issue accessing or utilizing Reporting Services, the web-based database reporting tool.