Popular Services
Primary service to ask for help with LETU technology or software.
Ask a question about or request to purchase technology.
Request a change in a LetNet username, first, middle, or last name, or other account attributes.
Request help with select network, account and server services.
Report an issue accessing or utilizing CX, LETU's main student information system application installed on university computers.
Request the manual creation of a LetNet account for special-use purposes.
Request the addition or removal of permissions from a LetNet account.
Request that an individual with multiple with multiple CX IDs have their various IDs merged.
Only use this service if you have been directed to do so by someone in IT.
Request a resolution of a problem or a change in an online course.
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Purchase New Service or Upgrade cell phone, MIFI, or cellular device
Request analysis of incoming or outgoing email.
Report an issue with either an incoming student or an academic advisor failing to receive an expected acceptance email.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Report an issue with accessing or utilizing Dynamic Forms.
Request a manual password reset for a LetNet account.
Request a modification to a form that is live/already submissions.
Report an issue accessing or utilizing the electronic transcript request service powered by National Student Clearinghouse.
**For testing use only. Do not use unless otherwise directed to.**
Request a copy from a previous or current course to another course within Canvas.