Request help with Microsoft Office or O365 applications.
Request help or report any issues with university supported office computer.
Request a training session with an IT staff member to go over Cognos Web/Cognos Analytics report building.
Report an issue accessing or utilizing
For new students having trouble accessing their LETU account.
Requesting the installation of software on LETU owned computers.
Links and information on how to obtain Canvas support.
Request a reset of your MFA authenticator device association.
Request a manual password reset for a LetNet account.
Request access to specific organizations in Dynamic Forms.
Report an issue accessing or utilizing LimeSurvey, a survey tool used to gather information from specific populations.
Report an issue accessing or utilizing myLETU, LETU's web-based solution for students and faculty/staff to interact with information in the main student information system.
Request the restoration of a server from a backup or snapshot
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Request a new SharePoint site for a department or other official organization.
Request analysis of incoming or outgoing email.
Request a purchase of university supported office equipment.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Only use this service if you have been directed to do so by someone in IT.
Report an issue accessing or utilizing Starfish, the system for gathering student information for retention purposes.
Report an issue accessing or utilizing Cognos Web/Cognos Analytics, the web-based database reporting tool.
Report an issue accessing or utilizing Weave, a cloud-based accreditation and assessment management software.