My Recently Visited Services
Links and information on how to obtain Canvas support for issues not addressed in specific requests below.
Request files to be copied or moved to a new location on the file server.
Only use this service if you have been directed to do so by someone in IT.
Request a modification to a form that is live/already submissions.
Request the restoration of a server from a backup or snapshot
Request a refresh of the DM_Finance database outside of the automatic daily refresh done before the beginning of business day.
Request an extension to the end date of a course you have given a student an incomplete in.
Report an issue accessing or utilizing Student Success System, an internal tool for professors to report concerns with students' grades.
Request a modification to an existing portlet or page on myLETU
CoursEval is an online evaluation tool used by LeTourneau for End Of Course Evaluations.
Report an issue accessing or utilizing eBridge, the cloud document storage solution.
For general account access issues including forgotten passwords or help with MFA (2-factor).
Report an issue with the automated Talon data import process, which pulls financial data from the ETA flight program.
Request the addition, removal, or alteration of a DNS entry
Request access to reports or directories in Cognos Web/Cognos Analytics
DualEnroll.com is a cloud hosted application that allows dual credit students to apply to LETU and register for courses.
Request modification to an existing report in Cognos Web/Cognos Analytics
Report an issue accessing or utilizing the GEARS database, an Access Database for grade entry, administration and regulation tracking.
Request access to the management side of StarRez for a new Student Life employee.
Report an issue accessing or utilizing Maxient, LETU's early alert software for students.